We welcome all feedback on Áras Chois Fharraige. All contact is treated in the strictest confidence. You many bring any complaints or suggestions to the attention of the nurse in charge, or directly to the provider at any time. There is also a complaints/suggestions box at reception, where anonymous complaints or suggestions can be made.
Any complaints impacting on resident care are investigated by an independent external investigator. This is to ensure that any complaint, is impartially and confidentially examined. The identity and confidentiality of any complainant will be treated with the utmost regard.