Contact us: (091) 553194

Áras Chois Fharraige, Pairc,

An Spidéal, Co na Gaillimhe




Thanks to everyone who did the HappyOrNot Ltd.. survey, it's great to have your feedback and comments! :) :)

Posted by Cairde An Áras on Sunday, 6 December 2015

Below is some feedback from residents about the Áras 


"It is a house full of warmth, fun, understanding, security and sheer goodness. I just love living here," 
- resident quoted in HIQA report 

After a fall at home and a short stay in hospital, I decided that it was time to move into our local nursing home in Spiddal. I lived alone and was becoming increasingly worried about being on my own. Being from the Gaeltacht, Irish is my native language and I knew that this would be facilitated in the nursing home. 
From day one everybody has been so friendly and helpful and have made me feel very welcome. I can get up when I like, do whatever I like to do, eat what I like and go to bed when I like. We’re treated like royalty! Our opinion and input is valued,"
- Jude Connelly, quoted from the Irish Independent, Excellence in Care supplement 

“I feel very safe and well cared for and I know that should I wish for anything, I need only ask.” 
- resident from 2014 client satisfaction survey.

​“Accommodation first class – staff caring, agreeable and friendly,” 
- resident, quoted from HIQA report.

"No problems. I am always happy here and have been for years. I always depend on you for everything,"
- resident from 2014 client satisfaction survey.

"Very happy here since the first day I came in,"
- resident from 2014 client satisfaction survey.

"We find no fault with the level of care provided … visitors remark on the cleanliness ... Staff are very
friendly and I feel secure and well cared for here," 
- resident from 2014 client satisfaction survey.

Feedback

We welcome feedback from residents and visitors to help us improve service. Satisfaction is monitored on an ongoing basis with the HappyOrNot system (featured in the image to the left).

This is used to supplement the annual Resident & Relatives' survey. All respondents reported that they were either very satisfied (82%) or satisfied (18%) with the nursing home. Click below for the full list of responses. An annual employee survey is also carried out. A comments book is also available at reception. 

2015 Resident & Relatives' Survey 

2015 Employee survey

Comments book


We welcome all feedback on the Áras and use it to review and improve the service we provide. ​