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Below are extracts from some of the dozens of letters of thanks we have received. We welcome all feedback from residents and visitors to Áras Chois Fharraige, even if it is to point out something we can do better.
"nursed back to good health"
Granny was nursed back to good health many, many times because of your nursing care thank you... Míle, Míle Buiochas - I
"Professional, caring and respectful"
As a nurse myself I was impressed with the care provided to your residents. I am well aware of the difficulty in providing such high quality care...clearly demonstrates the high standards you are attaining... your professional, caring and respectful manner meant so much to us all..." - F
"We're treated like royalty. Our opinion and input is valued"
From day one everybody has been so friendly and helpful and have made me feel very welcome. I can get up when I like, do whatever I like to do, eat what I like and go to bed when I like. We’re treated like royalty! Our opinion and input is valued,"
- Jude Connelly, quoted from the Irish Independent, Excellence in Care supplement
"Love, attention and gentleness"
I was immensely struck on so many different occasions by the love, attention, gentleness and care which you showed [mother]… You were her family for the last several years and during that time I was never left in any doubt regarding the exquisite care and love she experienced. I am most grateful. May you be rewarded a hundredfold." - P
"Blessed to have found the Áras"
"We were blessed to have found the Áras when Ruth required the upmost care.
Blessed is not a word we use lightly, but with Ruth's condition she needed, not just around the clock care, but all the facilities you provided.
Each staff member we encountered over an eight month period were so professional and had that added touch of nature which is exceptional to find... Ruth was always treated with dignity, understanding, compassion and gentleness. The communication of Ruth's condition and care-plan was always fully explained by your team in liaison with Dr. Sinead O'Beirne. The responsiveness of the nursing staff and the personal care given to Ruth was truly admirable."
- Veronica & Jack Mulveen
Míle buíochas arís
"Thar mo cheann agus thar ceann mo chlainne, is mian liom mo bhuíochas a ghabháil libh as ucht an cúram... Go méadaí Dia bhur stór agus míle buíochas arís."
"Wonderful, loving and caring staff"
To all the wonderful loving and caring staff of Aras Chois Fhairraige. Thank you all so much for taking such wonderful care of my dear sweet dad. We shall remain eternally grateful to you all. You will forever hold a special place in our hearts. - G
"staff caring agreeable and friendly"
“Accommodation first class – staff caring, agreeable and friendly,” resident, quoted from HIQA report.
"Visitors and family are welcome at all times"
"Thank you and the staff for all the help and support to Dad and the family over the past five years. Aras Chois Fharraige has become "home" for dad. He has a great relationship with staff and residents. He participates in card games, bingo and music sessions. He liaises with Lazlo on the garden. Staff are very kind to him.
The atmosphere in Aras Chois Fharraige is excellent. Visitors and family are welcome at all times and have the freedom of the building. Any concerns in relation to dad are discussed with us. You have also been very good at facilitating visits to the dentist when no family member is available to take him. M