Information is used to plan and deliver person-centred, safe and effective residential services and supports.
Systems are in place to gather, analyse and use information to ensure an effective, resident- centered service and to achieve continuous improvement. All residents’ records are secure, up-to-date, in good order and are constructed, maintained and used in accordance with the Data Protection Act 1988 and 2003, the Freedom of Information Act (1997/2003) and national guidelines.
These are accessible to the resident and available for monitoring purposes. In addition, there is a detailed and up-to-date residents’ register maintained at the Home, which documents the requirements set out in the HIQA Standards
The directory of residents was audited in November 2019 and all information is correct and up-to-date.
Information governance arrangements are in place to ensure that the service complies with legislation, uses information ethically, respects residents’ confidentiality and uses best available evidence to protect personal information and support the provision of person-centred, safe and effective residential services and supports. Records required for the effective and efficient running of the residential service are up to date, of high quality and accurate at all times, as specified in the regulations. A digital care planning system is used in the Home.
The Directory of Residents and all resident files are properly maintained and managed in line with regulation. There is a policy for the access to, retention of and destruction of records in compliance with the Data Protection Acts, 1988 and 2003 and regulatory requirements. The privacy of each resident’s personal information is protected and respected.